Opening Procedures
Open the registers
Section titled “Open the registers”Each register is opened by counting the cash drawer again.
- In Lightspeed, click Open Register.
- Count out the cash in the drawer and enter it in the Opening Count field.
- Make sure the amount matches the amount from closing. This is the amount on the receipt the closer printed.
- Click Submit Counts.
If the count doesn’t match, count again. If it’s still off, tell your manager and mention it in your store’s Slack channel.
Complete the morning chore list
Section titled “Complete the morning chore list”Each store has a chore list of tasks to complete every morning. Follow your store’s list.
Slack and email
Section titled “Slack and email”- Read your store’s Slack channel. Every employee must read it at the start of their shift. See Your store’s channel.
- Check #general. Scroll back to the date of your last shift so you don’t miss announcements. See #general.
- Check for recount and reticketing requests. See Recount Requests and Price Change Reticketing.
- Check your store’s weborder channel for new orders. See Fulfilling a Weborder.
- Check your email.
The store
Section titled “The store”Go through the daily Merchandising Checklist:
- Turn on the lighting and music.
- Make sure the front-of-store power wall is fresh.
- Keep aisles clear so strollers can pass.
- Check that shelves are full, products are front-faced, and pricing is clear.
- Stock the checkout area with impulse items.
- Tidy the play tables and check that demo toys work.
Registers
Section titled “Registers”Make sure there are enough supplies around the registers: bags, ribbons, tape, and stickers.