Payment Types

Which payment steps do I need?

The payment steps are part of Starting a New Sale:

• Card (credit, debit, or tap-to-pay) is the most common.
• Cash
• Gift card
• More than one method, such as a gift card plus cash
• iPad sales, when the registers are down: see iPad Sales

This page covers the one case not in that flow: entering a card by hand.

Manual card entry

Sometimes you have to enter a credit card manually:

• The customer is having trouble with the card machine.
• It’s a phone order.
• An international credit card isn’t processing correctly.

1. Start the sale as a normal sale, following the steps for a card payment.

   

2. This time, select Manual Entry instead of Start Payment.

   

3. On this screen there are only two things to pay attention to:

   • Card Not Present: check this box if you’re doing a phone order.
   • Click the Enter Card Number button. Don’t fill out any other information on this page.

   

4. On the next screen, fill out all of the information, then click Submit.

   Note

   If it’s an international card, don’t enter an address.